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Store Policy

Customer Care

Stock is checked for quality prior to shipping. We use packaging that should ensure the book/s reach you in good condition but if you have any problems regarding a purchase, please contact me.

Wholesale Inquiries

Please contact me if you are interested in stocking my books. A purchase and return agreement for unsold books can be set up for independent bookshops.

Payment Methods

- Credit / Debit Cards
- PAYPAL

Privacy Policy

Last updated: 28th September, 2025

 

This Privacy Policy describes how Caroline Corfield, (the "Site", "me", "my" or "mine") collects, uses and discloses your personal information when you visit, use my services, or make a purchase from Caroline Corfield (the "Site") or otherwise communicate with me in regard to the Site (collectively known as the "Services"). For the purposes of this Privacy Policy, "you" and "your" means the users of the Services, whether you are a customer, website visitor, or an individual whose information has been collected pursuant to this Privacy Policy. 

 

Please read this Privacy Policy carefully.

 

Changes to This Privacy Policy

 

This Privacy Policy may be updated from time to time, including to reflect changes to my practices, or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site and the 'Last updated' date will be changed to reflect this, along with other relevant steps required by law.

 

How your Personal Information is collected and used by the Site.

 

To provide the Services, personal information about you is collected and has been collected over the past 12 months, as set out below. The information collected is dependant on how you interact with the Site.

 

Types of Personal Information.

 

This refers to information that identifies, relates to, describes or can be associated with you. Such as;

 

  • contact details including your name, address, phone number and email.

 

  • order information including your name, billing address, shipping address, payment confirmation, phone number and email.

 

  • customer support information including information you choose to include in communications with us, for example, when sending a message through the Services.

 

Information collected about your Usage.

 

The Site may also automatically collected certain information about your interaction with the Services ("Usage Data"). To do this, it may use cookies, pixels and similar technology ("Cookies"). Usage Data may include information about how you access and use the Site, including information about your device, browser, network connection, IP address and other information regarding your interaction with the Services.

 

Information obtained from Third Parties.

 

Finally information may be obtained by the Site about you from Third Parties, including from service providers who may collect information on behalf of the Site, such as;

  • Companies who support the Site and Services, such as Wix.

  • The payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested, in order to perform my contract with you.

  • When you visit the Site, open or click on emails sent in reply to you, interact with our Services or advertisements, the Site or the Third Parties it works with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

 

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. 

 

How your Personal Information is Used.

 

  • Providing Products and Services. Your Personal Information is used to provide you with the Services in order to perform my contract with you, including to process your payments, fulfil your orders, to send notifications to you relating to your purchases, other transactions or queries, or to arrange for shipping.

  • Marketing and Advertising. Your Personal Information may be used for marketing and promotional purposes such as to send out by email, text or postal mail marketing, advertising and promotional communications. This may include using your personal information to better tailor the Services and advertising on the Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.

  • Security and Fraud Prevention. Your Personal Information may be used to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you are a EEA resident, the legal basis for these data processing activities is the legitimate interest in keeping the Site secure for you and other customers, according to Art. 6 (1) (f) GDPR.

  • Communicating with You and Service Improvement. Your Personal Information is used to provide you with customer support and to improve the Services. This is in my legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain my business relationship with you according to Art. 6 (1) (f) GDPR.

 

Cookies

 

Like many websites, my Site uses Cookies.  For specific information about the Cookies that are used relating to powering the Site see,

https://support.wix.com/en/article/cookies-and-your-wix-site

 

These are used to power and improve the Site and its Services, to run analytics and better understand user interaction with the Services (part of a legitimate interest to administer, improve and optimise the Services). Third Parties and services may also be permitted to use Cookies on the Site to better tailor the services, products and advertising on our Site and other websites.

 

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with Third Parties such as our advertising partners.

 

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy or the Site Privacy Policy.

 

How Personal Information is Disclosed.

 

In certain circumstances your Personal Information may be disclosed to Third Parties for contract fulfilment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include;

 

  • with Vendors or other third parties who perform services on behalf of the Site (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping.)

  • with business and marketing partners to provide services and advertise to you. My business and marketing partners will use your information in accordance with their own privacy notices. 

  • when you direct, request or otherwise consent to my disclosure of certain information to Third Parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.

  • with my affiliates in my legitimate interests to run a successful business.

  • in connection with a business transaction such as a merger or bankruptcy, to comply with any legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, my rights, and the rights of my other users or others.

 

It is anticipated that the Site will disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in "How your Personal Information is collected and used by the Site." and "How Personal Information is Disclosed."

 

 

 

Category

Categories of Recipients

  • Identifiers such as basic contact details and certain order and account information

  • Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information

  • Commercial information such as order information, shopping information and customer support information

  • internet or other similar network activity, such as Usage Data.

  • geolocation data such as locations determined by an IP address or other technical measures

  • Vendors and Third Parties who perform services on my behalf (such as Internet service providers, payment processors, fulfilment partners, customer support partners, and data analytics providers)

  • Business and marketing partners

  • Affiliates

 

The Site does not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

 

With your consent the Site shares personal information for the purpose of engaging in advertising and marketing activities as follows;

 

We expect to have "sold" and "shared" (as those terms are defined in applicable law) personal information for the purposes of engaging in advertising and marketing activites as follows;

 

Categories of Personal Information

Categories of Recipients

Identifiers such as name, email and phone number

Business and marketing partners

Commercial information such as records of products or services purchased

Business and marketing partners

Usage Data

Business and marketing partners

 

Third Party Websites and Links

 

The Site may provide links to websites or other online platforms operated by Third Parties. If you follow links to sites not affiliated or controlled by me, you should review their privacy and security policies and other terms and conditions. Caroline Corfield does not guarantee and is not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by Caroline Corfield or by a third party. My inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

 

The Services are not intended to be used by children, and the Site does not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

 

As of the Effective Date of this Privacy Policy, Caroline Corfield does not have actual knowledge that the Site "shared" or "sold" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

 

Security and Retention of Your Information

 

Please be aware that no security measures are perfect or impenetrable, and Caroline Corfield cannot guarantee "perfect security". In addition, any information you send via the Site may not be secure while in transit. It is recommended that you do not use insecure channels to communicate sensitive or confidential information to Caroline Corfield.

 

How long your personal information is retained depends on different factors, such as whether we need the information to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

 

Your Rights.

 

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we my decline your request as permitted by law.

 

  • Right to Access/Know: You may have a right to request access to personal information that is held about you by the Site, including details relating to the ways in which your personal information is used and shared.

  • Right to Delete: You may have a right to request that the Site deletes personal information about you it maintains.

  • Right to Correct: You may have a right to request that the Site corrects inaccurate personal information about you.

  • Right of Portability: You may have a right to receive a copy of the personal information held about you by the Site and to request that it is transferred to a third party, in certain circumstances and with certain exceptions.

  • Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising" as defined in applicable privacy laws.

  • Restriction of Processing: You may have the right to ask the Site to stop or restrict processing of your personal information.

  • Withdrawal of Consent: Where processing of personal information relies on your consent, you may have the right to withdraw this consent.

  • Appeal: You may have the right to appeal the decision of Caroline Corfield to decline to process your request. You can do so by replying directly to the denial.

  • Managing Communication Preferences: The Site may send you promotional emails, and you may opt out of receiving these ant any time by using the unsubscribe button displayed in emails to you. If you opt out, non-promotional emails may still be sent such as those about orders that you have made.

 

You may exercise any of these rights where indicated on the Site or by contacting us using the contact details provided below.

 

You will not be discriminated against for exercising any of these rights. It may be necessary to collect information from you to verify your identity, such as email or phone number before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorised agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, it will be required that the agent provide proof you have authorised them to act on your behalf, and you may still need to verify your identity directly with us. Your request will be responded to in a timely manner as required under applicable law. 

 

Complaints

 

If you have a complaint about how your personal information is, or has been processed by the Site, please contact Caroline Corfield using the contact details below. If you are not satisfied with my response to your complaint, depending on where you live you may have the right to appeal the decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection authorities here. here

For the UK here

 

International Users

 

Please note that your personal information may be transferred, stored and processed outside the country you live in. Your personal information is also processed by staff and third party service providers in these countries.

 

If your personal information is transferred out of Europe, it will rely on recognised transfer mechanisms like the European Commission's Standard Contractural Clauses, or any equivalent contracts issued by the relevant comeptent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

 

Contact

 

Should you have any questions about my privacy practices or this Privacy policy, or if you would like to exercise any of the rights available to you, please email me at tiddlyompompom@yahoo.co.uk or contact me at 32 Cheviot View, Seghill, Cramlington, Northumberland, NE23 7SS, UK.

 

For the purposes of applicable data protection laws and if not explicitly stated otherwise, Caroline Corfield is the data controller of your personal information.

 

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